Grow Your IT & Business Skills & Get Certified

Every day, employers are asking more of their project managers to drive innovation and success at their companies. Possessing the core skills of project management is no longer enough. Project managers now need business and leadership skills as well. Project Management Institute Project Management Institute (PMI)® defines this combination of skills as the PMI Talent Triangle. Fulfilling the requirements of the triangle can seem confusing and complicated—but it doesn't have to be. We have created a 3-day virtual course, covering leadership, business, and technical topics to make the PMI Talent Triangle easy. Our content experts will provide you with everything you need to grow your project management core competencies while providing the necessary hours in each area to meet the PMI Talent Triangle PDU requirements. This series of classes contains topics specifically selected for project management development and is consistent with the skills described in the PMI Talent Triangle. At the end of this course, you will have the necessary skills and hours to satisfy the PMI Talent Triangle requirements. This course bundle has been approved by PMI for 24 PDUs: 8 PDUs in alignment to Ways of Working (Technical); 8 PDUs in alignment to Power Skills (Leadership); 8 PDUs in alignment to Business Acumen (Strategic and Business Management)

In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.

To maintain competitiveness in local and international markets, formally managing your business processes is increasingly essential. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, using and developing metrics to manage processes, and describes the role of the Process Owner. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment and use the techniques immediately upon leaving class.

macOS Support Essentials 14 is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Sonoma, such as IT professionals, technicians, help desk specialists, and ardent Mac users. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Sonoma to setting-up network services. This course covers updated system utilities and new features in macOS Sonoma: • Widgets • Safari and Enhanced Private Browsing • Privacy Updates • Accessibility Updates • Screen Sharing Updates • And more! This course includes the following content: • Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more • Focused lessons that take you step by step through practical, real-world tasks

Whether you need to crunch numbers for sales, inventory, information technology, human resources, or other organizational purposes and departments, the ability to get the right information to the right people at the right time can create a powerful competitive advantage. After all, the world runs on data more than ever before and that's a trend not likely to change, or even slow down, any time soon. But with so much data available and being created on a nearly constant basis, the ability to make sense of that data becomes more critical and challenging with every passing day. You already know how to get Microsoft® Excel® to perform simple calculations and how to modify your workbooks and worksheets to make them easier to read, interpret, and present to others. But, Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data. In other words, when you have questions about your data, you need to know how to get Excel to provide the answers for you. And that's exactly what this course aims to help you do. This course builds upon the foundational knowledge presented in the Microsoft® Excel® for Office 365™ (Desktop or Online): Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level. Note: Most Office 365™ users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will also enable you to access and effectively utilize many web-based resources provided with your Office 365 subscription. This includes brief coverage of key skills for using Ex

Security is a concern for both customers in the cloud, and those considering cloud adoption. An increase in cyberattacks and data leaks remains top of mind for most industry personnel. The Security Engineering on AWS course addresses these concerns by helping you better understand how to interact and build with Amazon Web Services (AWS) in a secure way. In this course, you will learn about managing identities and roles, managing and provisioning accounts, and monitoring API activity for anomalies. You will also learn about how to protect data stored on AWS. The course explores how you can generate, collect, and monitor logs to help identify security incidents. Finally, you will review detecting and investigating security incidents with AWS services. • Course level: Intermediate

This abbreviated one-day course teaches Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Summarized lessons include implementing and managing networking for Azure Virtual Desktop, configuring host pools and session hosts, creating session host images, implementing, and managing FSLogix, monitoring Azure Virtual Desktop performance and health, and automating Azure Virtual Desktop management tasks. Students will learn through a mix of condensed demonstrations deploying virtual desktop experiences on Azure Virtual Desktop and running in multi-session virtual environments. This course assumes familiarity with Azure Virtual Desktop, including virtualization, networking, identity, storage, backup and restore, and disaster recovery. Students should have knowledge of on-premises virtual desktop infrastructure technologies as they relate to migrating to Azure Virtual Desktop. Students are expected to have used tools common to the Azure environment, such as the Azure PowerShell and Cloud Shell.

This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.

Project Managers who master risk-related concepts can help organizations manage both positive and negative risks. The PMI Risk Management Professional (PMI-RMP®) exam prep training course focuses on planning and monitoring for risk throughout a project. This course prepares PMP® Certification holders to pass the more advanced and specialized PMI-RMP® exam. The 1-day training proivides detailed insights into the seven project risk management domains, then linking those domains back to core PMP® principles. Students completing the PMI-RMP certification training will have the knowledge and skills needed to plan, manage and control project risks - and have the knowledge, study resources, and confidence to pass the PMI-RMP exam. Note: This course has been approved by PMI for 8 PDUs.

The Business Relationship Management Professional (BRMP) training and certification course will provide you with a foundational understanding of business relationship management (BRM). This course provides the “why” business relationship management is critical to your organization and “what” a BRM does to add value to your organization. This interactive course includes discussions and real-life exercises that will provide you with the opportunity to apply the learning to your unique organizational situations and allow you to show immediate value in your Business Relationship Management (BRM) role, as well as prepare you for the BRMP Certification exam. Exam fee included in the cost of the course

Design secure cloud solutions to data management with AWS Architecting. Learn how to design and build scalable solutions, as well as best practices and optimization recommendations with our AWS Architecting training courses.

Our AWS Developer training courses ensure you have the skills to succeed, both on the exam and in a professional environment. Learn how to configure SDKs and IDE toolkits and understand Deep Learning models.

Use this journey to develop your skills to build simple reports to complex reports, and learn how to create active reports which are available offline from the enterprise data source.

Use this journey to develop your skills in designing models using OLAP cubes, Dynamic Cubes, or relational data sources, and continue your development to design Scorecards.

Mainframe Application Developers create and support computer code used in the organization’s mainframe systems to perform business functions. This includes assisting with the design, coding, and testing of computer programs, analyzing and resolving programming issues, and supporting the business to ensure application programs work as required. Mainframe Application Developers are found in a variety of industries including but not limited to Health Care, Insurance, Retail, Transportation, etc.

System/Computer Operators oversee the systems ensuring all computers are running correctly. This role monitors and controls system console messages, processes and resolves job processing problems performs system backups, maintains peripheral devices, and performs disaster recovery procedures. This role commonly functions within a Data Center.

Systems Programmers program computer system software, including, but not limited to installing and maintaining the system software, managing the installation, performing overall maintenance, tuning, and resolving problems regarding the operating system. The systems programmer provides software and software platforms and administers IBM Mainframes.

ITIL® 4 Foundation introduces the management of modern IT-enabled services, to provide an understanding of the common language and key concepts, and to show how organizations and work can improve with the ITIL® 4 guidance.

Get an introduction to the key principles of service strategy, and learn about the service strategy processes. Discover the importance of governance and related frameworks, and examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.

With LearnQuest's Core Java Curriculum, you'll build your core java skills including Micro Services, REST, and database access. Then you can choose the Spring Framework and/or Web Development Learning Journeys to continue building your skills.